Warranty registration

Sunamp offers a product warranty. You’ll find full details and terms in the warranty information document below.

There are two ways to activate the warranty and register your device.

1. Submit the online form below (preferred), or

2. Download, print, and complete the warranty registration form. This can be scanned and returned by email to [email protected], or by post to: Warranty Team, Sunamp Ltd, 1 Satellite Park, Macmerry, EH33 1RY, UK.

You should also submit a copy of the completed commissioning checklist which should have been filled in by your installer. You can upload this as part of the online warranty registration form below, or send it by email or post. Please send us a copy only – the original completed commissioning checklist should be kept with your Thermino for future reference.

We also recommend you download the warranty information document below and keep a copy of this for your records. This contains the terms of your warranty and details of how to make a claim.

Download warranty information document Download commissioning checklist

Warranty terms before 12 June 2024

If you registered your warranty before 12 June 2024, you’ll find your warranty terms in the document below.

Download warranty information document - before 12 June 2024

Warranty Registration

Product Details
Serial Number*

Example: X12345678910X
Date of Purchase*
DD slash MM slash YYYY
Place of Purchase*
Date of Installation*
DD slash MM slash YYYY
Name of Installer*
Scanned copy of your commissioning certificate
Drop files here or

Accepted file types: jpg, png, pdf, Max. file size: 5 MB.
The commissioning certificate should have been filled in by your installer.
Seller Name*
Seller Address
Street Address Address Line 2 City County / State / Region ZIP / Postal Code Country
Your Details
Name*
First Last
Address
Street Address Address Line 2 City County / State / Region ZIP / Postal Code Country
Email*
Enter Email Confirm Email
Phone*
Sunamp may process and store my warranty registration and related data including personally identifying information for the purposes of recording warranty details and providing a warranty service.

Where applicable, Sunamp may receive and store telemetry data from, and may send control commands and software updates to, my Sunamp product via wireless.

Note: Your warranty cannot be registered or take effect unless you agree to these terms.

Sunamp agrees to comply with the Data Protection Act at all times.

Your warranty will not be valid unless you register
I agree to these warranty terms and conditions*
- I agree
Please tick this box to confirm that you agree with our warranty terms and conditions, and submit below.

Warranty for Willerby homeowners

We have an exclusive warranty for Thermino heat batteries installed in Willerby holiday homes. If this applies to you, use the link below to register your warranty.

Activate your Willerby warranty